3-Month Complimentary Warranty
We offer a 3-month complimentary warranty on all our pieces, effective from the date of delivery. This warranty covers material, labour and shipping costs to and from our warehouse. At our discretion, we will repair or replace any items deemed defective under this warranty.
Please note: Our warranty does not apply to complementary gifts received through promotional sales.
General wear and tear, such as damage caused by chemical exposure or regular use, is not covered by this warranty.
Our jewellery is delicate and requires careful handling and maintenance, as explained in the product care instructions included with every order. The determination of whether an issue arises from a manufacturing defect or general wear and tear is at the discretion of The Littl.
Repairs Beyond the Warranty Period
For items that fall outside the 3-month warranty period, we offer a one-time repair service for issues resulting from normal wear and tear. A repair and shipping fee will apply. To request this service, please contact us at hello@thelittl.com, including a photo of the item and your order number.