3-Month Complimentary Warranty
We offer a 3-month complimentary warranty on all our jewellery pieces, effective from the date of delivery. This warranty covers material, labour and shipping costs to and from our warehouse. At our discretion, we will repair or replace any items deemed defective under this warranty.
Please note: Our warranty does not apply to complementary gifts received through promotional sales.
General wear and tear, such as damage caused by chemical exposure or regular use, is not covered by this warranty.
Our jewellery is delicate and requires careful handling and maintenance, as explained in the product care instructions included with every order. The determination of whether an issue arises from a manufacturing defect or general wear and tear is at the discretion of The Littl.
Please note that this warranty does not apply to our Swimwear.
Repairs Beyond the Warranty Period
For items that fall outside the 3-month warranty period, we offer a one-time repair service for issues resulting from normal wear and tear. A repair and shipping fee will apply. To request this service, please contact us at hello@thelittl.com, including a photo of the item and your order number.
Please note that this warranty does not apply to our Swimwear.
Storage
Our gift box packaging is made using a glue that can cause a chemical reaction with your jewellery meaning your pieces can tarnish over time. These boxes are designed for packaging and gifting purposes only.
We recommend storing your pieces individually in an air-tight storage container to ensure your pieces don't become scratched, tangled or tarnished.
